We’re hiring! Are you our next Operations Support Unicorn?

Operations Support Feature Image

Operations Support

Legalite is a multi-award-winning commercial law firm specialising in franchising and property. We help our clients thrive through simplified and forward-thinking legal services.

We’re not like traditional law firms. In fact, we’re not like any other law firm. Legalite is a trailblazing and dynamic business; the perfect place for those who are ambitious and want more than traditional corporate pathways offer.

We invite a diversity of candidates to apply – from all different multicultural backgrounds (including Aboriginal and Torres Strait Islander peoples), paths, perspectives, gender identities, ages, life stages and abilities. If you can demonstrate the skills we’re looking for, we’d love to hear from you.


  • We’re looking for a trustworthy, thoughtful, dynamic and innovative person for our Operations Support role.
  • Flexible role 3-5 days.
  • Work for a firm who has many of Australia’s most well-known and much-loved brands on our client books!
  • You’re excited by the prospect of Legalite’s growth and working with a multi-award-winning law firm.
  • We have a supportive, collaborative, and fun culture for those who are serious about their career.
  • Above market salary plus bonuses is on offer, in line with what you uniquely bring to the table.

About you 

We are looking for someone who can demonstrate they possess the following essential skills:

  • Ability to build meaningful relationships with clients, referrers, colleagues, and wider network.
  • Effective negotiation and interpersonal skills to liaise with all parties to achieve the desired outcomes.
  • A service mindset – responsive, and thinking about ways to make the teams’ lives easier.
  • Ability to think outside the box.
  • Always thinking of ways we can improve how we develop new services, products and internal processes.
  • Proactive and willing to try new things, including an appetite for upskilling as needed.
  • Ability to confidently present ideas and solutions to the team, as well as respectfully and constructively challenging ideas.
  • Proactive, forward thinking, confident and works autonomously.
  • Impeccable attention to detail and always two steps ahead.
  • Thoughtful in decision making.
  • Ability to solve problems with staff, suppliers, and clients.
  • Transparent, and able to ask for help or guidance when required.
  • A deeply trusted manager of confidential information.
  • A self-starter.
  • Proactive in identifying and helping colleagues and does not wait to be asked.
  • Identifies opportunities to improve efficiencies and team productivity.

We’re looking for someone with relevant experience in a similar role, and at least a Diploma level qualification in Human Resources, Business, Marketing, Communications or similar.

You must have excellent Microsoft Office and Sharepoint knowledge, and knowledge of Power Automate is preferred but not essential. Graphic design skills and experience are ideal.

The opportunity

The Operations Support role is primarily responsible for providing whole firm operations support across business operations, people & culture, and technology. Additionally, this role will assist with strategic projects that improve operational effectiveness, user and client experience and workflow.

You will be primarily responsible for:


  • Diary management.
  • Collaborating with the Legal Support to coordinate team workflow and other activities.
  • Booking meeting rooms, facilities and catering as required.
  • Managing firm-wide travel bookings and arrangements.
  • Accounts payable and receivable and independently managing debtors.
  • Updating templates, creating presentations and client dashboard reporting in Canva.
  • Diarising due dates, sending reminders, and assisting with insurance renewals, practicing certificate renewals and memberships.
  • Managing equipment and asset registers.
  • Coordinating marketing activities, including posting approved marketing content on social media.
  • Managing The Giving Project and coordinating donations.
  • Upon request, ordering client or staff gifts and supplies as needed.

People & Culture

  • Assisting with recruitment, including reviewing resumes, booking interviews, and managing candidate pipelines and talent pools.
  • Drafting letters, employment contracts and other documentation as required.
  • Managing onboarding and offboarding of staff.
  • Assisting with payroll administration.
  • Coordinating firm wide training and performance review process.
  • Answering general employment queries.
  • Assistance with updating processes and policies.
  • Confidential management of employee records.
  • Coordinating activities related to our rewards and recognition policy.


  • Liaising with our IT team regarding the set up and maintenance of firm wide technology and other IT related matters.
  • Managing Legalite’s Sharepoint including updating pages, ensuring assets are filed in the correct locations, problem solving tech issues (where possible) and creation of forms and workflows.
  • Managing Legalite’s Xero as required for accounts, expenses, and payroll reporting.
  • Assisting with the coordination of Legalite’s cyber security activities as needed.
  • Ordering approved equipment as needed.
  • Keeping a register of assets and equipment.


  • Assisting with firm wide projects as needed, including basic research, coordination of milestones and related administration.
  • Leading operations innovation and workflow process improvement projects as required.

Above market salary (plus bonuses) is on offer, commensurate with what you uniquely bring to the table.

More opportunity awaits

Legalite is on a strong growth trajectory, with some exciting plans already in the works across key innovation projects, new service offerings and fantastic clients.

Don’t Just Take Our Word for it

Legalite won the Australian Business Awards Employer of Choice Award, 2022.

We’re a finalist in the Telstra Best of Business Awards, 2023.

For two years in a row, Legalite was named Australia’s Best Law Firm in the NAB Professional Services Awards – an award voted entirely by clients.

Our team members have said that working at Legalite is “a joy”, “the best thing to happen in their career”, that they’ve “never been happier” and can “truly be ourselves”.

They also mentioned our focus on wellbeing is “next level”, the “team is collaborative and supportive” and they “look forward to coming to work.” 


The Process

We don’t want to see a stock standard, copy and paste application. Please submit a cover letter that shows us your personality and addresses our key selection criteria with examples of how you demonstrate the essential skills, competencies, and qualities. We want to hear why you think a firm like Legalite could be the next best step in your career.

Applications that do not include this will not be considered.

We’ll be in touch with suitable candidates to discuss this opportunity in more detail.

Accessibility Statement

If you require further support in completing your application and/or undergoing our recruitment process, please contact us via [email protected] as we are happy to help.

Apply here: www.legalite.com.au/careers/

Only applicants who have the right to work in Australia will be considered.

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